newest mid-rise community, Sojourn Glenwood Place, is currently
seeking personalities with an entrepreneurial spirit and a can-do attitude to
join our team. Advance your career opportunities in the ever-growing
multi-family industry with an organization that is committed to excellent
customer service and guided by our values.
Providing superior customer service
Assist in complete market surveys
Show, lease and move in prospective community members
Update unit availability daily
Process rental applications
Process maintenance request
Maintain all community members
files, ensuring completeness and accuracy of all file documentation
Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed, all apartments are inspected to ensure all apartments are move-in ready.
Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Community Manager and Assistant Community Manager.
Conduct community member’s move-out unit walks .
Additional tasks or duties assigned by Community Manager
The employee will be regularly required to sit; stand; walk; reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.
This position is a full time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events.
Skills include an excellent ability to address the needs of community members, prospects and vendors. Other essential skills include, but are not limited to:
Handle high stress situations effectively
Exhibit strong leadership skills
Excellent communication skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Strong sales background
Knowledge of state law as it relates to fair housing
Intermediate computer and Internet knowledge
Intermediate knowledge of MS Word, Excel and Outlook
Experience with Social Media platforms
Learning and Development:
Maintain a commitment to ongoing professional development and career growth through our Companies continuing education programs.
High school education or equivalent is required and 4 year college degree is preferred.
Minimum of one year as a leasing consultant in the Multi-Family Industry or a related sales field is preferred. One year of experience in a service industry is preferred.