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- $45,000 - $50,000 yearly
- Jun 24, 2025
Leasing & Sales
Other - On Site Position
Full time
Property Related Responsibilities:
• Welcome and engage potential and current residents, vendors, and partners in a manner that
ensures a positive and professional experience.
• Emphasis is placed on facilitating timely and helpful responses to inquiries received by phone,
email, and social media including:
o Monitor assigned agency voicemails
o Monitor assigned agency shared mailboxes
o Provide live phone support during critical times, including major lease-ups, community events,
and transitional initiatives.
• Process rental applications, including generating credit reports, verifying rental references,
and renter income. Follow up as needed until all required verification forms and supporting
documents are received and completed.
• Collect and accurately post all rents and other revenue payments.
• Support all procedures related to the collection of rental payments including maintaining
accurate tenant ledgers, requesting subsidy payments, management of security deposits, and
executing processes for non-payment.
• Assess late fees on the 6th day of the month and distribute late notices.
• File warrants to start eviction procedures while ensuring timely communications with tenants
regarding their status. Complete and distribute final account statements as per agency policy.
• Collect and submit documents needed for annual tenant recertification ensuring completion and
storage procedures maintain compliance with external partners.
• Process vendor invoices for payments in a timely manner to ensure good standing with our service
providers.
• Maintain property management database accuracy by ensuring timely updates in AppFolio, RCRS
subsidy portal, DHA subsidy portal, and other systems as needed.
Financial Related Responsibilities:
• Complete bank deposits in accordance with agency established processes and timelines.
• Create new organizational systems to support accurate financial records and inventory of
property-related assets.
• Support month-end closing, reconciliations, and the preparation of related reports to ensure the
accuracy of property-related financial activity.
• Process additional financial transactions in Fastfund and BILL.com as needed.
• Perform other administrative duties and tasks as assigned.
Education
High School or Equivalent
Rent Discount
TBD / Other
Experience
2 - 5 Years
About Housing For New Hope
Housing for New Hope creates and continually improves innovative, data-informed programs shaped by client feedback and responds to evolving community needs. We encourage, motivate, and enable individuals and families experiencing homelessness to take their next best step toward long-term, stable housing with an array of supportive housing and affordable housing options. We connect our most vulnerable neighbors to housing and hope.